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FAQs

Your need-to-know questions, answered.
Question

I was contacted by a person or company offering to sell me the RLC attendee list. What should I do? Is that email real?

Answer

Restaurant Leadership Conference (RLC) and Informa do not share attendee contact information with third parties, so our registration lists cannot be purchased. As such, beware of any company that promises to sell you an attendee list. Please forward any unfamiliar or suspicious communication to fsevents@informa.com to verify the source.

Question

I was contacted by a housing provider that offered to assist with making my RLC hotel reservation. What should I do?

Answer

Restaurant Leadership Conference (RLC) and Informa do not utilize the services of any housing agent or third party to solicit booking rooms for attendees. Additionally, the JW Marriott Desert Ridge will never reach out to attendees to book rooms for the event. Please only make your hotel reservations using the link provided in your registration confirmation email.

Be vigilant if approached by any company representing themselves as the housing provider for Restaurant Leadership Conference since entering into financial agreements with non-endorsed companies can have costly consequences.

We have been made aware that the following companies have reached out to attendees: Convention Housing Planners Corp, Expo Housing Services and Exhibitors Housing Management. Please let us know if any of these or another company reaches out to you.

Question

What time is check-in and check-out at the JW Marriott Desert Ridge?

Answer

Check in time is 4:00pm and check out time is 11:00am.

Question

Where can I view the conference agenda?

Answer

Click here to see the full conference agenda.

Question

How do I register for the conference events?

Answer

General sessions, meals and receptions do not require pre-registration. Details on selecting the innovation forums that you would like to attend will be provided four weeks prior to the conference.

The Monday morning special events are available to operators, sponsors and speakers and require pre-registration. Information on how to sign up for these events will be emailed seven weeks prior to the conference.

Question

What are the best options for ground transportation?

Answer

Click here for ground transportation suggestions.

ONSITE FAQ

Question

Where do I pick up my RLC badge?

Answer

The registration desk is located in the Grand Canyon Foyer. View the conference agenda to find out registration hours.

Question

What do I need to pick up my RLC badge?

Answer

An attendee specific QR code was provided in the KBYG email sent on April 8, 2024. You can scan this to print your badge. If you can't check in via QR code, a valid photo ID will be needed to get your badge.

Question

Can I pick up my colleagues RLC badge when I get mine?

Answer

No, you will only be able to print off your own RLC badge. All attendees must pick up their own RLC badges.

Question

Is there wireless internet in the meeting space?

Answer

Complimentary wireless internet will be provided throughout the meeting space. Login details will be provided at the conference registration desk.

Question

What is the conference attire?

Answer

The conference attire is business casual.

100+Speakers
1700+Attendees